Privacy Policy

Last Updated: October 7, 2026

Everett Lane (operated by OV3R Online, "we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated e-commerce experience (the "Services"). Our storefront is powered by Shopify, which enables us to deliver secure online commerce to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from everett-lane.com or otherwise communicate with us. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian federal and provincial privacy laws. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Personal Information We Collect or Process

When we refer to "personal information," we mean information about an identifiable individual. Personal information does not include anonymous, aggregated, or de-identified data. Depending on how you interact with our Services, we collect and process the following categories of personal information:

Sources of Personal Information: We collect data directly from you (when creating an account or placing an order), automatically through cookies and device tracking, from our technology service providers, and from business or marketing partners.

2. How We Use Your Personal Information & Consent

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and with your knowledge and consent, which may be express or implied depending on the sensitivity of the information. By placing an order, creating an account, or otherwise providing us with your personal information, you consent to its collection, use, and disclosure as described in this policy.

• Provide, Tailor, and Improve Services: Fulfilling contracts, processing payments, executing orders, managing account credentials, arranging shipping, processing returns/exchanges, enabling product reviews, and personalizing product recommendations.
• Marketing and Advertising: Sending promotional communications via email or SMS only with your consent in accordance with Canada's Anti-Spam Legislation (CASL), and displaying tailored online advertisements on our site or third-party platforms based on your shopping activity. You may withdraw consent at any time.
• Security and Fraud Prevention: Authenticating user accounts, securing checkout sessions, detecting and investigating fraudulent or illegal activity, and protecting public and system safety.
• Customer Communication: Delivering responsive support, providing order status updates, and maintaining our business relationship with you.
• Legal Compliance: Complying with applicable laws, responding to legal subpoenas or government inquiries, participating in litigation, and enforcing our site policies.

3. Disclosure of Personal Information & Shopify Relationship

We disclose personal information to third parties for legitimate business purposes, including service providers (IT management, payment processors, analytics, customer support, shipping partners), business marketing partners, affiliated corporate entities, or in connection with corporate transactions such as mergers or asset sales. We do not sell your personal information. Where we share information with service providers, we require them to protect it with safeguards comparable to our own.

Relationship with Shopify: Our store is hosted on Shopify Inc. Shopify collects and processes personal information regarding your access to and use of the Services to support our storefront and provide enhanced e-commerce features. Shopify may process information obtained across multiple merchants to improve its services. For details on how Shopify manages data, review the Shopify Consumer Privacy Policy.

4. Your Privacy Rights & Choices

Under PIPEDA and applicable provincial privacy laws (including those of Quebec, British Columbia, and Alberta), you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you and information about how it has been used and disclosed.
• Right to Correct: Challenge the accuracy and completeness of your personal information and request that it be amended.
• Right to Withdraw Consent: Withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
• Right to Delete / Cease Dissemination: Request the deletion of your personal information or, where applicable, that we stop disseminating it, subject to legal retention requirements.
• Right to Data Portability: Where applicable (including for Quebec residents), request a copy of your computerized personal information in a structured, commonly used technological format.
• Automated Decisions: Where applicable, be informed if a decision about you is based exclusively on automated processing, and request a review of that decision. We do not currently make decisions about you based exclusively on automated processing.
• Communication Opt-Out: Unsubscribe from marketing emails anytime via the link displayed at the bottom of our emails, or reply STOP to opt out of text messages.

How to Submit a Request: To exercise any privacy right, email our Privacy Officer at info@everett-lane.com with the subject line "Privacy Request." We may need to verify your identity before processing your request. We will respond within 30 days of receiving your request, and may extend this period where permitted by law, in which case we will notify you. We will not discriminate against you for exercising your privacy rights.

Cookies & Tracking Technologies: We use cookies and similar technologies to operate our store, remember your cart, analyze traffic, and measure advertising. You can manage or disable cookies through your browser settings, though some features of the Services may not function properly. Where required by law, we will ask for your consent before using non-essential cookies. If you visit our site with a Global Privacy Control (GPC) preference signal enabled, we will treat it as a request to opt out of targeted advertising for your browser/device.

Complaints: If you are not satisfied with our response to a privacy concern, you may contact us at info@everett-lane.com. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or with your provincial privacy authority, such as the Commission d'accès à l'information du Québec.

5. Security, Retention & International Data Transfers

Security & Retention: While we employ industry-standard technical and organizational security measures, no transmission over the internet can be guaranteed as completely secure. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, maintain accounts, satisfy contractual obligations, or comply with legal rules, including tax and accounting requirements. When information is no longer needed, we securely destroy or anonymize it.

Children's Privacy: Our Services are not intended for minors under the age of majority in their province or territory of residence, and we do not knowingly collect personal information from individuals under 16 years of age without verifiable parental or guardian consent. If you believe a minor has provided us with personal information, please contact us so that we can delete it.

International Transfers: Our operating entity is located in the Netherlands, and your personal information may be transferred to, stored, and processed outside your province or country of residence, including in the Netherlands, the European Economic Area (EEA), and the United States. Your information may be subject to the laws of those jurisdictions, including access by their courts, law enforcement, and national security authorities. Where we transfer personal information across borders, we use contractual and other measures to provide an adequate level of protection, and for Quebec residents we assess privacy risks before any transfer outside Quebec.

Data Controller Profile & Contacts